Thursday, April 9, 2009

McDonald's Writes Back

So… in case you’re following the “Free Stuff from Big Companies Chronicles”, here’s the latest from McDonalds…

Dear Mr. Dismukes:

Thank you for your complimentary letter. We’re delighted to learn that you enjoy eating at McDonald’s.

Our Menu Management team works very hard to develop great-tasting, top-quality food products that meet the many tastes of the nearly 50 million people we serve each day. Our restaurant employees aim to serve you the hottest, freshest food, served quickly and with a smile, like only McDonald’s can! It’s nice to receive your comments and know our efforts are appreciated.

Again, Mr. Dismukes, thanks for contacting McDonald’s. We look forward to serving you again soon under the Golden Arches.

Sincerely,

Sarah R Schupp

Customer Satisfaction Representative

Enclosed in the letter was a “Be Our Guest” card, entitling me to one large sandwich of my choosing. So, while the response was vague and in no way answered my concerns about the economy, I am touched by the generosity that was afforded me by the mega-behemoth that is McDonalds. And even though I did not receive a tee shirt (or a sandwich for my wife), I highly encourage you to go to your nearest McDonalds for lunch tomorrow to show your support for the company that went the extra mile to ‘give back’. Buy yourself a Big Mac or a chocolate milk shake. And while you’re there, tell ‘em that Ben sent you… and that he sends his regards to Sarah Schupp.

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